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Terms & Conditions

Legal

Terms & Conditions

Effective Date: August 1, 2025
Last Modified: September 11, 2025

1. General

These Terms of Service (“Terms”) govern your access to and use of the website www.sitabienceip.com (“Website”) operated by Sitabience IP Private Limited, an Intellectual Property boutique firm (“Company”, “we”, “our”, “us”), and the services offered therein (“Services”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, you must discontinue use immediately.

2. Eligibility & Acceptance

By using the Services, you represent that you are at least 18 years of age and capable of entering into a binding legal agreement. Your continued use of the Website constitutes your acceptance of these Terms.

You represent and warrant that you are accessing this Website for professional or business purposes in connection with intellectual property services and not merely as a consumer for personal use.
If you are registering or acting on behalf of a corporate entity, you further represent and warrant that you are duly authorized to accept these Terms and the Privacy Policy on behalf of such entity, and that such entity will be legally bound by these Terms.
3. Services

We provide professional consultancy and legal services relating to patents, copyrights, trademarks, and related intellectual property rights. The scope of Services is described on our Website and may be updated from time to time.

4. Payment Terms
  • Payments for Services may be one-time, monthly, or subscription-based, as specified at the time of engagement.
  • Payments are received or processed securely through our third-party payment processor (Stripe) or through direct bank transfer, or UPI. We do not store payment card details.
  • All fees are due and payable in advance unless otherwise agreed in writing.
  • Payments include both professional fees (charged by the Company) and statutory/government fees or third-party charges (such as patent/trademark filing fees, translation, courier, or notary costs).
The following components are non-refundable once incurred:
  • Government/statutory fees,
  • Taxes,
  • Third-party charges,
  • Payment gateway fees,
  • Professional fees already earned for work performed.
5. Purpose and Legal Basis for Processing
All requests for refunds or cancellations shall be governed by our Refund and Cancellation Policy, which forms an integral part of these Terms of Service. Before any refund is processed, we reserve the right to make best efforts to complete the service. If still incomplete, a cancellation fee and deductions as outlined in the Refund & Cancellation Policy will apply. By using our services, you agree to be bound by the terms of the Refund and Cancellation Policy and the Privacy Policy.
6. Client Obligations
  • Clients must provide complete and accurate information necessary for service execution.
  • Clients are responsible for reviewing service descriptions, fine print, and scope of work before payment. Refunds are conditional and subject to verification under the Refund & Cancellation Policy.
7. Service Delivery and External Dependencies
  • Certain services depend on third parties, including government authorities, registries, and external databases.
  • We do not control and cannot guarantee timelines, approvals, rejections, or responses by such authorities.
  • Delays or outcomes resulting from such dependencies shall not constitute grounds for refunds.
8. Materials

The Website may make available professional materials, including but not limited to articles, updates, insights, white papers, case studies, and other intellectual property resources (“Materials”).

Your use of the Materials may be subject to additional guidelines, disclaimers, or terms notified from time to time (“Additional Terms”). In the event of a conflict between these Terms and any Additional Terms, the Additional Terms shall prevail.

Subject to compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Materials solely for your internal business purposes. You must not:
  • Share, distribute, or disclose the Materials to third parties without authorization;
  • Sell, license, or commercially exploit the Materials;
  • Modify, reproduce, or create derivative works from the Materials, except as expressly permitted;
  • Use the Materials to provide services that compete with those of the Company.
The Company may revoke your right to use the Materials at any time, without liability.
9. Your Obligations

You agree to use the Website and Materials only for lawful purposes and in accordance with: (a) these Terms; (b) the Privacy Policy; and (c) applicable laws and regulations.

You must not:

  • Upload or transmit any content containing viruses, malware, or harmful code;
  • Interfere with or disrupt the Website, servers, or networks;
  • Attempt to gain unauthorized access to any portion of the Website or related systems;
  • Engage in activities that are fraudulent, defamatory, obscene, infringing, or otherwise unlawful;
  • Reverse engineer, decompile, or otherwise misuse the Website or its content;
  • Impersonate another person or misrepresent your affiliation with any entity.
10. Intellectual Property Rights
All intellectual property rights in the Website, the Materials, and related content, including but not limited to copyrights, trademarks, trade names, service marks, logos, domain names, design rights, and proprietary know-how (“Company IP”), are owned by or licensed to the Company. Unauthorized reproduction or use is strictly prohibited.

Except as expressly permitted in these Terms, you are not granted any rights in the Company IP. You may not remove, obscure, or alter any proprietary notices appearing in the Materials or on the Website.

  • Encryption (HTTPS, secure servers);
  • Access controls;
  • Regular monitoring for vulnerabilities.
While we take reasonable precautions, no method of transmission or storage is 100% secure.
11. Third-party Content
The Website may contain links to third-party websites or display content sourced from third parties (“Third-Party Content”). Such Third-Party Content is provided for convenience only. The Company does not control, endorse, or make any representations regarding such Third-Party Content. Your use of such Third-Party Content shall be at your sole risk.
12. Disclaimer of Warranties & Limitation of Liability
The Website and Materials are provided “as is” and “as available.” While the Company endeavours to provide accurate and reliable information, it does not guarantee that the Website or Materials will be uninterrupted, error-free, or suitable for your particular purposes.
To the maximum extent permitted by law, the Company disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
To the fullest extent permitted by applicable law, the Company shall not be liable for any indirect, incidental, special, or consequential damages, loss of profits, data, or goodwill, or any claims arising out of your use of or inability to use the Website or Materials.
Our total liability shall not exceed the amount of professional fees paid by the client for the specific service in dispute.
13. Indemnity
You agree to indemnify, defend, and hold harmless the Company, its affiliates, officers, employees, and agents from and against all claims, liabilities, damages, costs, and expenses (including reasonable attorney’s fees) arising out of or in connection with your breach of these Terms, misuse of the Website, or violation of applicable laws.
14. Amendments
The Company reserves the right to amend or update these Terms at any time. The updated Terms will be posted on the Website with a revised “Last Updated” date. Continued use of the Website constitutes acceptance of the amended Terms.
15. Privacy Policy
By using the Website, you acknowledge that you have read and agreed to the terms of our Privacy Policy.
16. Governing Law & Jurisdiction
These Terms shall be governed by the laws of India. All disputes arising from or in connection with these Terms, the Website, or the Services shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.